Discover Your Dream Destination

Last Updated: December 2024

1. Information We Collect

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Travel preferences and destination interests
• Payment information for bookings
• Communication preferences

2. How We Use Your Information

We use your personal information to:

• Provide travel consultation and booking services
• Communicate about your travel arrangements
• Send relevant travel offers and updates
• Improve our services and customer experience

3. Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

For privacy-related questions, contact us at: [email protected]

Last Updated: December 2024

1. Service Agreement

By using ProValue Travels services, you agree to these terms and conditions. Our services include travel consultation, booking assistance, and travel coordination.

2. Booking and Payments

• All bookings require confirmation and payment according to supplier terms
• Prices are subject to change until booking is confirmed
• Cancellation policies vary by supplier and destination
• Travel insurance is highly recommended

3. Client Responsibilities

• Provide accurate information for bookings
• Ensure valid travel documents
• Comply with supplier terms and conditions
• Review all booking details before confirmation

4. Limitation of Liability

ProValue Travels acts as an intermediary between clients and travel suppliers. We are not liable for supplier failures, travel disruptions, or circumstances beyond our control.

5. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, USA, under New York state law.

6. Contact Information

For questions about these terms, contact: [email protected]

Last Updated: December 2024

Digital Millennium Copyright Act Policy

ProValue Travels respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide:

• Electronic or physical signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

Counter-Notification

If you believe content was removed in error, you may file a counter-notification containing:

• Your electronic or physical signature
• Description of removed material and its location
• Statement under penalty of perjury that removal was due to error
• Your contact information and consent to jurisdiction

DMCA Agent Contact

Send notifications to:
DMCA Agent
ProValue Travels
1247 Broadway Suite 300
New York, NY 10001, USA
Email: [email protected]

General Data Protection Regulation Compliance

Data Controller

ProValue Travels
1247 Broadway Suite 300
New York, NY 10001, USA
Email: [email protected]

Legal Basis for Processing

• Consent: For marketing communications and optional services
• Contract: To fulfill travel service agreements
• Legitimate Interest: For customer support and service improvement

Your Rights Under GDPR

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy, typically:

• Active customer data: Duration of relationship plus 3 years
• Financial records: 7 years for tax and regulatory compliance
• Marketing data: Until consent is withdrawn

International Transfers

When transferring data outside the EU/EEA, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules where applicable

Exercise Your Rights

To exercise any GDPR rights, contact our Data Protection Officer at: [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.